Why FAQ Is Important in The Website
A website is a company's face to the world, so ensuring the page design is user-friendly is important. Potential customers are likely to look for information on a FAQ page, so you should ensure that your company has one that allows them to find important information about your product or service quickly. What Are FAQs? FAQs are a great way to provide useful information about your product or service in one place. FAQs help you engage customers by educating them, and they can also help retain customers by answering their questions. Most FAQs are made up of questions people ask that aren’t complicated to answer. Reasons Your Website Needs an FAQ Page Website Navigation Design teams often overlook FAQ pages. However, these pages can be incredibly valuable to users and developers. They act as maps for navigation; they help your visitors navigate your site and find what they need. They also serve as hubs that help you organize your content, guiding visitors around your site. Great for Or...